Frequently asked questions

In the face of the ongoing threat of the COVID-19 (novel coronavirus), the health and wellbeing of our employees and customers remain our top priority.

At Collibra, we will continue to conduct business without disruption, thanks to our infrastructure to support a remote workforce. Due to the ongoing concerns and the uncertainty of the spread of COVID-19, Collibra has deployed its pandemic response team to monitor the situation on a daily basis and deploy necessary safeguards.


1. Does Collibra have a pandemic plan to respond and recover from absenteeism events, such as COVID-19?

Yes, we have an enterprise pandemic plan that is separate from, but can be used in conjunction with, our standard Business Continuity Plan. We have much of our pandemic plan, as well as related components of our Business Continuity Plan, in action since earlier this year


2. Do Collibra’s contingency strategies include remote and work from home capabilities that enable the company to continue to support customers during a pandemic event?

Yes, to appropriately prepare for pandemic situations, various threats associated with epidemics and virulent diseases are considered within the Business Continuity Plan and business impact analysis processes. This includes a remote working plan in the event of facility closure. In the case of COVID-19, all Collibrians have been working remotely since March 12, 2020 or earlier.


3. What precautions has Collibra taken to mitigate the spread of COVID-19?

Above all, Collibra values the health, safety and wellbeing of its employees and customers. Our global team has been working remotely since at least March 12, 2020, we eliminated all business travel, and have been conducting new employee onboarding and interviews virtually since early March. We have also advised employees to follow local government-issued guidelines around minimizing the spread of COVID-19.

Beginning in February, and prior to making these shifts, we began advising employees to take appropriate steps to prevent the spread of COVID-19 by including posting signage related to proper handwashing techniques as well as creating additional hand sanitizing stations in each of our offices.


4. Does Collibra have a communication procedure if any of our employees are directly impacted?

Yes, Collibra’s Customer Support and Customer Success teams have plans in place to contact customers in the event of an impact.


5. Has Collibra had any impact from COVID-19 to date?

All Collibrians are working from home since March 12 or earlier, we’ve cancelled all business travel and have shifted our in-person events to digital experiences for the next few months. We are fortunate to have the infrastructure and resources to support a global and remote workforce, meaning our ability to operate the business has remained unchanged. We’ve also continued to make adjustments to our company priorities relative to COVID-19 and we’re confident in our ability to continue to support our customers through this uncertain period and beyond.

Frequently asked questions

In the face of the ongoing threat of the COVID-19 (novel coronavirus), the health and wellbeing of our employees and customers remain our top priority.

At Collibra, we will continue to conduct business without disruption, thanks to our infrastructure to support a remote workforce. Due to the ongoing concerns and the uncertainty of the spread of COVID-19, Collibra has deployed its pandemic response team to monitor the situation on a daily basis and deploy necessary safeguards.

Does Collibra have a pandemic plan to respond and recover from absenteeism events, such as COVID-19?

Yes, we have an enterprise pandemic plan that is separate from, but can be used in conjunction with, our standard Business Continuity Plan. We have much of our pandemic plan, as well as related components of our Business Continuity Plan, in action since earlier this year

Do Collibra’s contingency strategies include remote and work from home capabilities that enable the company to continue to support customers during a pandemic event?

Yes, to appropriately prepare for pandemic situations, various threats associated with epidemics and virulent diseases are considered within the Business Continuity Plan and business impact analysis processes. This includes a remote working plan in the event of facility closure. In the case of COVID-19, all Collibrians have been working remotely since March 12, 2020 or earlier.

What precautions has Collibra taken to mitigate the spread of COVID-19?

Above all, Collibra values the health, safety and wellbeing of its employees and customers. Our global team has been working remotely since at least March 12, 2020, we eliminated all business travel, and have been conducting new employee onboarding and interviews virtually since early March. We have also advised employees to follow local government-issued guidelines around minimizing the spread of COVID-19.

Beginning in February, and prior to making these shifts, we began advising employees to take appropriate steps to prevent the spread of COVID-19 by including posting signage related to proper handwashing techniques as well as creating additional hand sanitizing stations in each of our offices.

Does Collibra have a communication procedure if any of our employees are directly impacted?

Yes, Collibra’s Customer Support and Customer Success teams have plans in place to contact customers in the event of an impact.

Has Collibra had any impact from COVID-19 to date?

All Collibrians are working from home since March 12 or earlier, we’ve cancelled all business travel and have shifted our in-person events to digital experiences for the next few months. We are fortunate to have the infrastructure and resources to support a global and remote workforce, meaning our ability to operate the business has remained unchanged. We’ve also continued to make adjustments to our company priorities relative to COVID-19 and we’re confident in our ability to continue to support our customers through this uncertain period and beyond.